About you

While you may appear as a pleasant person on the surface, the truth is that you are a stickler for detail, more organised than a wedding planner, and someone who thrives on supporting a high-performing team. You are eager to learn the ins and outs of sales operations, and you love working behind the scenes to ensure smooth day-to-day processes. You have a knack for understanding consumers and their buying process.

Responsibilities:

• Assist with various administrative tasks to support the sales team.
• Help with day-to-day tasks such as following up on emails or calls, reminding the sales team of tasks to be completed, and ensuring smooth communication across departments.
• Assist with product data entry into the system with correct and relevant information.
• Shadow senior sales staff during meetings and supplier interactions to learn negotiation and deal-making strategies.
• Compile accurate spreadsheets, gather necessary information before meetings or sales campaigns, and ensure all data is updated.
• Support in testing and evaluating new products to understand quality requirements.

Experience and Qualifications:

• In the final year of Tertiary education (preferably BSc / BCom degree) or completed a Diploma.
• Strong organisational skills with attention to detail.
• A strong willingness to learn about planning and logistics processes.
• Excellent interpersonal skills and a keen understanding of customer business needs.
• The ability to work independently and within a team environment.
• Competent in Microsoft Office tools such as Outlook, Excel, and PowerPoint.
• Ability to embrace feedback and work well under pressure.
• A fast learner who adjusts easily to changing environments.
• Resilience and adaptability are key values.

What do you get out of it?

• A great opportunity to be exposed to a fast paced E-commerce environment for 3-6 months.
• A certificate of completion and reference letter.

What we are looking for

We are seeking a highly motivated and customer-centric individual to join our team as a Digital Response Agent. This individual needs to be content focused with the ability to adapt to different situations. This role will report to the Marketing Manager.What you will be doing

• Understanding Products and Services:
• Develop a comprehensive understanding of the company's products and services to effectively assist customers.
• Customer Communication:
• Communicate with current and potential customers via various channels, including telephone, Chatwood, Turn.io, Vertex (Company & internal systems), Social Media, and other Customer Management systems.
• Social Media Management:
• Stay updated on Social Media trends, language, and community management practices.
• Respond to Facebook Comments and Messages, Google My Business Messages, Hello Peter interactions, Google Reviews, and Instagram Comments and Messages.
• Phone Communication:
• Make phone calls to service clientele and follow up with customers' scheduled appointments.
• Issue Resolution:
• Listen attentively to customer questions and concerns, responding promptly with resolutions according to company guidelines.
• Resolve customer complaints and queries, mitigating escalations and providing solutions on social media platforms and phone calls.
• Customer Account Management:
• Capture information to create, update, or adjust customer account information on Vertex or any other Customer Management system.
• Product and Service Recommendations:
• Suggest products and services to customers based on their requests and needs.
• Relationship Building:
• Build sustainable relationships with customers, going the extra mile to engage and ensure satisfaction.
• Target Achievement:
• Meet personal and team qualitative and quantitative targets/Key Performance Indicators set by the Marketing Department.
• Record Keeping:
• Keep records of all conversations in the contact centre database in a comprehensible manner.
• Team Collaboration:
• Attend all performance review meetings, team meetings, and other scheduled sessions as requested by Management.
• Customer Connection:
• Follow up with finances on payment, communicate with relevant teams to schedule installations/maintenance, and troubleshoot customer issues end to end.

Minimum requirements (qualifications, skills and experience, other)

• Matric (minimum requirement).
• A relevant college or university degree in business, sales, customer service, marketing or related field of study is an advantage.
• 2+ years’ experience in a contact centre (Sales, Service & Marketing) environment or any prior experience working in call centres or as an at-home customer service agent.
• Previous experience in customer service, community management and/or social media roles.
• Familiarity with Customer Management systems, including Vertex, Meta and GMB.
• Excellent communication skills, both written and verbal in two languages.
• Ability to multitask and prioritise in a fast-paced environment.
• Proficiency in using social media platforms and responding to comments and messages.
• Problem-solving skills and the ability to de-escalate stressful situations.
• Knowledge of social media products, services and trends.

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About us‍

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About you

You’re a customer service pro who turns problems into solutions and queries into “wow” moments. Quick on your feet, you juggle tasks effortlessly, adapt to new tools in a flash, and always nail the details.

You’re a sharp communicator, a team player, and a problem-solver who thrives in the fast-paced eCommerce world. With a knack for keeping customers happy and things running smoothly, you’re ready to step up and make an impact. Let’s do this!

Responsibilities:

• Identify the customer query/issue; gather and populate the relevant information on all related platforms/programs to assist the customer and or neighbouring team members or departments in the best possible response time.
• Commit to the customer, commit to the sale: familiarize yourself with current and previous deals, product info and deal pricing to assist customer queries and product-related questions.
• Perform small troubleshooting exercises by understanding the deal and product blurb/information to assist the customer effectively and avoid a longer resolution time.
• Liaise with the relevant Buying Team members to obtain required product/deal information, populating all relevant platforms/documentation/sheets required when escalating a customer's query to neighbouring team members and or department.
• Deliver exceptional Customer Service, resulting in the best course of action for the customer; obtained within the best possible resolution time.
• Avoid poor response time outside of our SLA, a lack of communication/feedback - not addressing a customer's query/question adequately; implementing stalling techniques (lip service).
• Identify query and product-related trends and escalate/raise them to the relevant departments.
• Adequate use of time management relating to all job-specific requirements.
• Reliability and willingness to assist according to the business needs.

Requirements / skills:

• Matric
• Existing customer service experience is advantageous
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multitask, organize, and prioritize work.
• Service orientation at the highest level.
• Excellent use of grammar with exceptional verbal and written communication skills.
• Excellent computer literacy with the ability to quickly learn new software.
• Experience with a customer service ticketing system (ZenDesk, Freshdesk).
• Excellent listening skills and ability to understand the customer and business needs.
• Creative problem analysis and problem-solving techniques, with a high tolerance to stress and a fast-paced working environment.
• A keen eye for attention to detail and accuracy throughout all working platforms.
• Able to absorb and apply updates to processes and procedures via SOPs/Training Material, internal communication, and open floor meetings.
• Highly adaptable, shows initiative, customer-focused, driven, outgoing and a team player.
• A hardworking, fast-paced; all-round performer.
• Record details of inquiries, comments, and complaints, where necessary and acknowledge necessary departmental information sharing; record details of actions taken, where necessary.
• Maintain applied KPI levels.
• Identify surrounding workload and the need to go over and above when necessary.

What we are looking for

A seasoned, innovative, mid-senior level Talent Specialist to source and hire exceptional talent, develop and drive a positive and rewarding employee experience within an environment that promotes wellbeing and career growth, and effectively support departmental hiring needs.

About the role

This is a specialist role that reports to VP of Staff Operations.  The Talent Specialist is responsible for identifying, attracting, and hiring top talent to meet the Company’s workforce news.  This role involves collaborating with department heads, managing the recruitment process, and ensuring the best fit between candidates and the Company’s culture and long term goals.  The Talent Specialist also contributes to talent retention strategies and employer branding efforts, and plays a key role in the new employee onboarding at all stages of the process.

What you will be doing

• Develop and implement effective recruitment strategies to attract suitable and top talent.
• Collaborate with hiring managers to understand hiring needs.
• Create and post job ads on various platforms.
• Track applicant status per role and maintain the weekly report.
• Manage end-to-end recruitment processes and continuously improve where necessary.
• Monitor compliance with the Company’s recruitment policy.
• Develop, manage and maintain the employee onboarding process to ensure effective integration including the 90 day (probationary period) tracking.
• Maintain all talent management systems, management reports, templates and processes.
• Create and maintain effective employer branding campaigns on social platforms and internal communications.
• Drive organisational effectiveness processes and initiatives to support the development of the Company’s culture, values, capabilities, learning and development, diversity and fairness, employee engagement and retention.
• Facilitate, enhance and manage the employer branding and employee value proposition, career site and relevant social media.
• Assist with the coordination of staff events.
• Assist departments that require talent sourcing from communities with effective, unique recruitment programmes to attract suitable candidates.

Required qualifications, skills and experience

• Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field.
• 3-5 years of experience in recruitment and talent acquisition at all levels.
• Telecommunications/Wireless Internet Services/IT industry experience will be an added advantage.
• Strong verbal and written communication skills for effective interaction with candidates and hiring managers.
• Proficiency in analysing recruitment metrics and making data-driven decisions.
• Strong time management and organisational abilities to handle multiple roles and responsibilities.
• Attention to detail is required to ensure accuracy in job postings, candidate information, recruitment documentation and relevant communication.
• Ability to negotiate job offers and compensation packages with candidates.
• Tech savvy.
• Social media platform experience (advanced).

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Company Description

iKhokha is a place where chance takers become change makers.
At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.  As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa. 

Job Description

Ready to shape the future of FinTech through bold, data-driven SEO strategies?  

At iKhokha, we’re seeking an innovative SEO Manager who can supercharge our digital presence and redefine the way customers discover and engage with financial solutions.

So, what will you do? 

• You will play a critical role in driving organic search engine traffic and improving the overall visibility and performance of our digital products.
• You will be responsible for developing and executing effective search engine optimization strategies to maximize our website’s ranking on major search engines and increase organic traffic.

In addition to the above, you will: 

• Develop and implement comprehensive SEO strategies to increase organic search visibility and drive high-quality traffic to our website.
• Optimize website content, including landing pages, blog posts, product descriptions, and other digital assets, to improve search engine rankings and user engagement.
• Define and develop high quality backlinks, as well as continual monitoring and adjusting.  
• Monitor and analyze website performance using SEO tools and analytics platforms to identify areas for improvement and recommend actionable solutions.
• Perform regular website audits to identify technical SEO issues and work closely with the development team to implement necessary fixes.
• Conduct thorough keyword research and analysis to identify opportunities for content optimization and expansion.
• Monitor and report on key SEO performance metrics, such as organic traffic, rankings, conversions, and backlinks, providing insights and recommendations for improvement.
• Conduct competitive analysis to identify gaps and opportunities, and develop strategies to outperform competitors in search engine rankings.
• Collaborate with cross-functional teams, including marketing, social media, and web development, to align SEO initiatives with broader marketing and business objectives.
• Collaborate with content creators, designers, and developers to ensure SEO best practices are incorporated into website development and content creation processes.
• Stay informed about the latest digital marketing trends and technologies, and proactively identify new opportunities to enhance our SEO efforts.
• Stay up to date with the latest SEO trends, algorithm updates, and industry best practices to ensure our SEO strategies are effective and aligned with search engine guidelines.

Qualifications

• Bachelor's degree in marketing, communications, or a related field.  
• Relevant certifications in SEO or digital marketing are advantageous.

Deal Breakers:  Proven experience, 5+ years, as an SEO Manager or similar role, with a successful track record of improving organic search performance and driving tangible results with the following:

• Strong understanding of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in using SEO tools, such as Google Analytics (certified), Google Search Console, SEMrush, or similar platforms.  
• Solid knowledge of CMS, HTML, CSS, and website development principles, with the ability to identify and resolve technical SEO issues. HubSpot knowledge would be advantageous
• Ability to develop and build out high quality backlinks, measuring and monitoring these.
• Excellent analytical skills, with the ability to interpret data, draw insights, and make data-driven recommendations.
• Strong communication and collaboration skills, with the ability to effectively work with cross-functional teams and stakeholders.

In addition to the above, the following will make you a frontrunner for the role:

• Self-motivated and proactive mindset, with the ability to work independently and prioritize tasks effectively.
• Attention to detail and a strong commitment to delivering high-quality work.
• Ability to adapt to a fast-paced and dynamic environment, with a willingness to continuously learn and improve.
• Business understanding of Financial Services and digital and performance marketing would be advantageous.  

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

What to expect:

We’re hiring a full- stack User Experience Designer (Product Designer) to help create amazing and memorable experiences by expertly using the User Experience Design (UXD) process. You will use their skills to help lead, understand, empathise and create impactful solutions for our users across various touch points. Additionally, you will help build Ozow to be the most loved FinTech company in Africa. In this role, we encourage you to always have our users at the heart of all of your solutions (either using best practices and / or being informed based on data and insights).  

Requirements:  

• 3+ years of experience in User Experience  
• Experience in fintech or technology companies  
• A portfolio or case study of previous work  
• A certification in User Experience (or something similar, i.e. Interaction Design or Design Thinking)  
• A clear understanding of Figma  
• A passion for solving problems for humans  
• The courage and patience to be in a fast-paced company that is scaling quickly  
• A fail early, fail quickly and fail inexpensively way of thinking  
• The ability to champion the user in all your solutions  
• The ability to learn and receive feedback from Senior/Lead UX Designers and other team members  
• The drive to always learn and grow your craft  
• Skills in both applying your UX learnings into your solution  
• The ability to work closely with a Senior UX Designer and within an Agile team  
• The passion to always improve and iterate solutions  

In office perks

• Healthy breakfast, lunches and snacks (Cape Town)
• Healthy lunches and snacks (Johannesburg)
• Monthly socials (Cape Town and Johannesburg)
• On-site Barista (Cape Town and Johannesburg)
• Ozow Library (Cape Town)  
• Birthday Leave

Perks for South African based employees

• Medical aid subsidy (permanent staff)
• Group Risk Insurance (permanent staff)
• Generous paid annual leave  
• Learning and Development opportunities
• Mentorship programme
• Quarterly team building
• Community initiatives
• Employee gifting
• Access to cutting edge technology

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

Ready to be exceptional? Apply now!

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

‍

What to Expect Ozow is seeking a passionate and creative Social Media Coordinator to join our dynamic Marketing team. This role requires a savvy, organized individual with a sharp eye for identifying and curating content that resonates and drives engagement. The ideal candidate is someone who lives and breathes social media, has a proven track record of building brand visibility, generating organic engagement, and cultivating online communities. You’ll be responsible for shaping and maintaining Ozow's brand presence across various digital channels, bringing innovative ideas to elevate the brand and engage audiences.

You’ll manage all aspects of Ozow’s social media and digital presence, from planning content to overseeing production workflows. The role involves close collaboration with cross-functional teams to ensure alignment with broader marketing initiatives. You’ll be tasked with creating, scheduling, and publishing organic content across Facebook, Instagram, Twitter (now X), LinkedIn, YouTube, TikTok, and Google Business Profile, as well as any emerging platforms that align with Ozow’s strategy. Additionally, you’ll track industry trends and competitor strategies to find new engagement opportunities, ensuring Ozow remains relevant and top-of-mind within our target audiences.

This role requires someone who can handle the complexities of content creation, community management, and performance tracking. The Social Media Coordinator will be responsible for managing the production workflow, from ideation to execution, including briefing creative teams, coordinating production schedules, and optimizing content based on performance insights.

Key Responsibilities

• Plan, create, and manage monthly organic social media content across all Ozow channels: Facebook, Instagram, X (Twitter), LinkedIn, YouTube, TikTok, and Google Business Profile.
• Lead and oversee the end-to-end content production workflow, including briefing, scheduling, and coordinating with creative teams.
• Write compelling social copy that reflects Ozow’s brand voice, optimizes engagement, and aligns with each platform’s best practices.
• Monitor social media trends, competitor activity, and emerging platforms to identify new opportunities for brand engagement.
• Track and analyze performance metrics using analytics tools, providing insights to optimize content and engagement strategies.
• Manage community engagement, responding to comments, messages, and other interactions across platforms to foster a positive brand perception.
• Generate and present monthly performance reports, highlighting key metrics, campaign outcomes, and actionable insights for ongoing improvement.
• Contribute to creative brainstorms and support the team with content ideation that drives community engagement and brand loyalty.
• Stay current with trends in social media, marketing technologies, and content design tools.
• Use AI to enhance content development and streamline workflows.

Requirements

• Bachelor's degree in Marketing, Advertising, or a related field.
• 3+ years of experience in social media management, ideally within the fintech sector.
• Strong project management skills with experience managing content and production workflows.
• Proficiency in all major social media platforms, including Facebook, Instagram, X (Twitter), LinkedIn, YouTube, TikTok, and Google Business Profile.
• Expertise in social media analytics and reporting, with experience using tools like Sprout Social, Hootsuite, or native platform analytics.
• A strong understanding of social media trends, platform best practices, and emerging digital marketing tools.
• Excellent written communication skills with a flair for creative, engaging social copy.
• Effective time management and multitasking abilities, with strong prioritization and scheduling skills.

Bonus Skills

• Familiarity with graphic design and video editing tools, such as Canva, Adobe Creative Suite, or similar software.
• Basic knowledge of SEO and paid social advertising strategies is a plus.
• Familiarity with AI and automation tools to enhance delivery.

In office perks

• Healthy breakfast, lunches and snacks (Cape Town)
• Healthy lunches and snacks (Johannesburg)
• Monthly socials (Cape Town and Johannesburg)
• On-site Barista (Cape Town and Johannesburg)
• Ozow Library (Cape Town)  
• Birthday Leave

Perks for South African based employees

• Medical aid subsidy (permanent staff)
• Group Risk Insurance (permanent staff)
• Generous paid annual leave  
• Learning and Development opportunities
• Mentorship programme
• Quarterly team building
• Community initiatives
• Employee gifting
• Access to cutting edge technology

Our Employee Value Proposition

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

Ready to be exceptional? Apply now!

As a fintech company, we prioritize data security and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards.

Keen to know more?

Interested in joining our rocket ship?  

To find out more about life at Ozow, head over to our Careers Page here!

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https://talent.sage.hr/jobs/17ec7eb0-2058-4f67-8860-e287923e7b3bAbout Us

TooMuchWifi is a leading provider of fast, reliable and affordable internet connectivity to aspirational communities in South Africa. We are a fast-growing company with a great culture which encapsulates our values - Accountability, Kindness, Integrity, Timeliness and Hardwork.  

We care deeply about our dedicated, hardworking team and the communities we serve.  

Our purpose, mission and social impact drive and inspire us every day.

Our working environment is colourful, fun, collaborative and kind. We have come a long way and have amazing stories to tell!  

Our ocean facing head office is located in Paarden Eiland, Cape Town with beautiful views of Table Mountain, Robben Island and sunsets. Just one of the perks worth mentioning plus:

• 100% main member contribution for Health Insurance or Medical aid. Medical aid benefits include gap cover and health saver
• Hello Doctor online GP consultations
• 100% main member contribution for Group Life cover which includes death (annual salary lump sum x number of years depending in role level), funeral, child education, critical illness, and income disability cover
• Free 24/7 Employee Assistance Program (EAP) for our staff and their family
• Between 15 and 21 days annual leave allocation depending on role grade
• Birthday leave
• Discounted TooMuchWifi internet packages
• Casual Fridays and fun staff events
• Sport clubs
• Staff transport services
• Staff loans (interest free)
• Cool company events
• Successful candidate referral bonus for staff

What we are looking for

A dynamic and experienced Senior Talent and Culture Manager to lead and elevate our talent strategy and initiatives that drives our company culture. The ideal candidate will be passionate about setting employees up for success and bring a proven track record in sourcing top talent, designing impactful onboarding and training programs, and proactively addressing skills gaps.

About the role

Reporting directly to the VP of People & Organisation, this role is instrumental in building a high performing and skilled talent team to support all functions in the company, ensuring a seamless recruitment process, and fostering an environment that prioritises employee engagement, development, and growth.

What you will be doing

Recruitment and Talent Acquisition

• Build, lead and manage a top-class talent acquisition team.
• Develop and lead an effective and inclusive recruitment process that attracts top talent across all functions and levels in the company, nationally.
• Develop and execute end-to-end recruitment strategies to attract top talent for various roles with the Company.
• Collaborate with hiring managers to identify workforce needs and create detailed job descriptions and hiring plans.
• Implement innovative sourcing methods, including social media, networking, and partnerships with academic institutions.
• Oversee the entire hiring process, from candidate sourcing and screening to final offer and onboarding.
• Develop and lead internship programs.

Employer Branding and Culture

• Drive employer branding initiatives to position the company as a top employer of choice.
• Develop and manage campaigns aligned with the CEO's vision supported by the executive team to promote company culture and values on relevant platforms.
• Ensure alignment between internal culture and external employer branding initiatives.
• Develop and communicate content for internal communications of relevance to employees, and to introduce new hires and promotions.

Onboarding and Probation Management

• Develop and manage an effective onboarding program to ensure new hires are fully integrated and productive at all job levels in the Company.
• Monitor and support employees during their 90-day probationary period, providing guidance and feedback to managers and new hires.
• Develop performance evaluation metrics and ensure clear communication of expectations during probation.

Learning and Development

• Create and implement L&D strategies to upskill employees and enhance organisational capabilities.
• Conduct training needs analyses and develop personalised development plans for employees at all levels.
• Develop e-learning and mentorship programs, including in-person training workshops and sessions.
• Source and organise suitable facilitators and coaches for ExCo and ManCo team development.
• Work closely with the Human Resources Management team to develop and implement plans to achieve skills development targets.

Strategic Talent Management

• Develop and monitor KPIs for recruitment, onboarding, and L&D initiatives to ensure alignment with the Company’s goals.
• Conduct regular reviews of talent management processes to improve efficiency and effectiveness.
• Stay informed about trends in talent management and incorporate best practices into the Company.

Culture and Engagement

• Play a key role in the development of the Company's culture and core values, fostering a high performing, kind, collaborating, healthy, psychologically safe working environment.
• Implement initiative to improve employee development, engagement, satisfaction, and retention.
• Serve as a trusted advisor to leadership and employees on culture and people related matters.

Requirements

• Bachelor’s degree in human resources, Organisational Development, Business, or a related field.
• Relevant coaching qualification and experience will be an added advantage.
• Minimum of 5 years' experience in leading and managing a talent management department.
• 10+ years of experience in talent acquisition.
• Excellent organisation skills.
• Proven track record of designing and implementing successful talent strategies in dynamic environments.
• Strong understanding of recruitment tools, HR systems, and learning platforms.
• Excellent interpersonal and communication skills, with the ability to influence and build relationships across all levels.
• Data-driven mindset with experience in using metrics to measure talent initiatives.
• Creative problem-solving and project management skills.

About us

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About You

You’re a digital marketing dynamo who thrives on the thrill of hitting big goals and turning challenges into opportunities. You’re as comfortable diving into data dashboards as you are brainstorming big-picture strategies, and you know how to keep your team inspired and motivated while juggling multiple priorities.

Here’s the thing:

• You’re not just tech-savvy; you’re tech-passionate, with a knack for turning analytics into actionable insights that deliver results.
• Your leadership style is equal parts coach and cheerleader, you set clear expectations, support growth, and celebrate wins.
• ROI is your middle name, and whether it’s optimising campaigns or improving customer journeys, you’ve got a laser focus on delivering value.
• Fast-paced environments? Bring them on. You don’t just survive chaos, you thrive in it, especially during events like Black Friday.
• And let’s not forget, you’re always ahead of the curve, keeping up with trends, tools, and technologies that set you (and your team) apart.

In short, you’re a strategic, creative, and analytical powerhouse who loves to make a big impact.

Responsibilities:

Digital Strategy and Growth

• Craft and execute a data-driven digital strategy that aligns with our business objectives.
• Optimise Customer Acquisition Costs (CAC) while driving revenue growth and customer retention.
• Collaborate with the Head of Marketing and Business Directors to deliver measurable outcomes like app installs, traffic growth, and increased customer lifetime value (CLV).
• Possess a deep understanding of the overall business landscape and its requirements.
• Demonstrate the ability to align marketing strategies with broader business objectives and identify key growth opportunities.
• The ability to implement necessary changes and pivot strategies effectively to meet evolving business needs and market conditions.

Campaign Management and Optimisation

• Lead digital campaigns across SEO, SEM, paid search, email marketing, social media, and more.
• Hit ROAS benchmarks.
• Ensure every campaign is tracked, optimised, and delivers top-tier performance.

Analytics and Reporting

• Use tools like Google Analytics and Power BI to turn data into actionable insights.
• Generate reports that highlight opportunities, successes, and learnings.

Conversion Rate and User Experience

• Drive e-commerce conversion optimisation with A/B testing, heatmaps, and behavioural analysis.
• Fine-tune landing pages, product pages, and checkout funnels for maximum impact.

Team Leadership and Partner Collaboration

• Lead, mentor, and inspire a team of digital marketing professionals.
• Brief and collaborate with external partners and agencies to deliver outstanding results.
• Stay ahead of the curve by monitoring competitors and embracing emerging digital trends.

Experience and Qualifications:

• Bachelor’s degree in marketing, business, or a related field (Honours degree advantageous)
• 7–10 years of digital marketing experience, with at least 3–5 in a leadership role.
• Proven track record in e-commerce, especially with high-turnover.
• Advanced expertise in platforms like Google Ads, Meta Ads, CRM tools, and SEO analytics.
• Advanced proficiency with data tools like Power BI, Google Analytics, and task systems like Asana or Jira.
• Strong understanding of tracking mechanisms, GTM, and server-side protocols.
• Exceptional leadership and collaboration skills.
• A knack for aligning digital marketing strategies with broader business goals.

https://careers.onedayonly.co.za/p/f7358c2b9912-social-media-managerAbout us

Step into the wild world of OneDayOnly – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy shoppers getting our daily dose every 24 hours.

We're not fussy – if the price is right and the quality checks out, we're selling it. That's what makes us the go-to for both the smart buyer and the eager seller. Toss in the urgency of our deals, and boom, success happens quicker than you can blink. So, jump in, where FOMO meets killer deals, and let's turn every day into a retail party!

About You

You’re a social media strategist with a vision. Someone who doesn’t just post content but builds a brand narrative that engages and delivers results. With a keen eye on trends and a mind for metrics, you plan and execute campaigns that align perfectly with big-picture goals.

You’re skilled at crafting and steering content strategies across platforms, working seamlessly with stakeholders to ensure every post and partnership is on point. You balance creativity with strategy, optimising budgets, tracking performance, and tweaking tactics for maximum impact.

If driving growth and brand storytelling are your game, let’s make some social media magic together!

Responsibilities:

Strategic Planning and Execution

• Building a strategy based on our existing brand and company-wide goals. This includes; planning, developing and implementing content strategy.
• Strong skills in content planning and campaign management to coordinate with other marketing divisions.
• Expertise in brand storytelling and the ability to craft compelling, on-brand narratives across social platforms.
• Working with the Head of Digital and Brand Manager on sales tactics across social media.
• Working hand in hand with multiple stakeholders to get press releases, company news and business initiatives and report on activity.
• Overseeing and mentoring Community Engagement Coordinator to ensure Social Media strategy is executed accurately and efficiently.

Content Creation

• Ability to create and oversee content creation while working closely with copywriters, videographers, and designers.
• Compiling monthly/weekly/daily content calendar for (but not limited to) Facebook, Instagram, TikTok, LinkedIn and X. This includes overseeing the creation of and implementation of content.
• Briefing content requirements into the studio to meet required campaign objectives.
• Incentivising and increasing user-generated content through interesting competitions, giveaways or brand partnerships.
• Budget management (for influencers and competitions giveaways)

Data Analysis and Reporting

• Setting metrics and targets alongside the Head of Digital in order to measure results and meet KPIs.
• Proficiency in social media analytics tools (e.g., Sprout Social, Hootsuite, Google Analytics).
• Performance tracking, technical integration and reporting on various metrics across the funnel.
• Strong analytical skills to track and interpret KPIs such as engagement, reach, conversions, and follower growth.
• Ability to create detailed reports on social media performance, ROI, and trends, with actionable insights.

Creativity and Trend Awareness

• Keep a close eye on trends and the ability to adapt quickly to emerging social media trends and platform updates.
• Ability to brainstorm and execute original, on-brand campaign ideas that resonate with the target audience and drive engagement.
• Up-to-date on cultural and social trends relevant to the brand’s audience to produce timely and relevant content.

Paid Social Experience

• Understanding of paid social strategies and ability to work with the paid media team to optimise ad performance.
• Ability to create strategies that integrate organic and paid efforts effectively for maximum impact.

Brand Advocacy and Compliance

• Deep understanding of the company’s brand identity, tone of voice, and values, and ability to maintain these consistently across all social media activities.
• Knowledge of legal and ethical guidelines around copyright, brand safety, and data privacy, ensuring compliance in all social media efforts.

Experience and Qualifications:

• BA/BS in marketing, communications, or a related field
• +4 years work experience as a Social Media Manager (E-commerce experience advantageous)
• Proven experience working with influencers.
• Proficient with Sprout Social, Google Analytics or similar social media management and analytics tools.
• Strong organisational skills and ability to manage multiple projects and deadlines simultaneously in a fast-paced environment.
• Proficient in using project management tools (e.g., Asana) to coordinate cross-functional efforts and team activities.
• Ability to work in a high-pressure environment.
• Excellent ability to manage various stakeholders within the business.
• Excellent abilities in; effective communication, copywriting, and analysis skills.
• Deep knowledge of all major social media platforms (Facebook, Instagram, x, LinkedIn, TikTok, YouTube, etc.), with insights into their latest algorithms and best practices.

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https://careers.yoco.com/jobs/5053222-senior-product-manager-ecommerceWho we are

Yoco is one of Africa's largest fintech companies, building an ecosystem of intuitive, dynamic payments and business tools. These connected tools are easy to tailor to diverse business needs, enabling brave businesses to do better and grow.

Founded in 2015, we now process over US$3 billion annually for over 400,000 businesses.

We are powered by over 330 people across our three talent hubs in the Netherlands and South Africa. We come from different backgrounds and have different viewpoints, so we can keep building cutting-edge financial tools for growing businesses.

We’re growing fast. With growth comes compelling challenges, which means that if you’re an ambitious problem-solver with big ideas you will be challenged, stimulated, and grow with us at Yoco. You have a passion for doing good. You’re bright and grounded, experimental and brave.

We believe growing together is a commitment and that it means being uncomfortable and overcoming problems, and when faced with such problems seeing opportunities where others see barriers. But we know it’s not for everyone.

We don’t stop pushing, we break things to rebuild, we challenge ourselves, and inspire each other. We’re constantly evolving - and we’re doing it fast.

Be Brave and Grow With Us.

About the Ecommerce Team

Currently we have a large team with an external vendor of front end and back end developers ( around 5-6 devs & a designer) ; they maintain the website of the company.Yoco is a PLG ( product led growth) company , so most of our customers are being acquired by our website, where they themselves buy a card machine and then self onboard and self activate without human intervention.

About the role

Yoco is seeking a highly skilled Senior Product Manager to own our website as a product and drive our e-commerce growth funnel through data-driven optimization. We're looking for someone who can transform our website into a powerful, conversion-optimised platform that drives business growth, leveraging strong skills in hypothesis formation, A/B testing, and experimentation

What you will be doing

• Own and manage the website as a product, developing its strategy, roadmap, and backlog to align with overall business objectives.
• Lead the Web Product Team, collaborating with design and engineering resources
• Spearhead Conversion Rate Optimization (CRO) efforts across the website and e-commerce funnel, including hypothesis formation, A/B testing, and analysis of results.
• Drive the e-commerce growth funnel, optimising the customer journey from initial website visit to product purchase.
• Collaborate with Brand, Product Marketing, and Growth teams to ensure content strategy aligns with business goals.
• Analyse website performance metrics and user behaviour to inform data-driven decisions and improvements.

About you

• You’ve got 6+ years of experience as a product manager or in a similar role with a strong focus on website optimization, e-commerce funnels, and CRO.
• You have expert-level knowledge of CRO principles, A/B testing methodologies, and statistical analysis.
• You have worked at high traffic e-commerce sites with ownership of customer touch points
• You’ve led cross-functional teams, collaborating daily with engineers, designers and data analysts.
• You understand that product management is about outcomes not outputs, and can define and drive product KPIs.
• You enjoy working with multiple players across the org, to influence how your products are positioned, sold and supported.
• You have strong and clear communication skills - both verbal and written.

The people we’re looking for

We’re looking for brave people who want to grow. And as Yoco grows we hope they stay with us, long term.

Growing can be a daunting task and it’s not for everyone. We never stop pushing, we break things to rebuild, we challenge ourselves, and inspire each other to push further.

So, who are you? You’re a curious problem-solver with a passion for doing good. You’re bright and grounded, experimental and brave. You play open cards and get stuck in. You’re not afraid of change. You close the loop.

Find out more about who we are here.

We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV.

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Are you a master of tone, voice, and wordplay, with a portfolio that makes clients say, "Wow!"? We’re on the hunt for a Senior Copywriter whose ready to create captivating content that not only resonates but sells.  

If you have a passion for powerful storytelling, a keen eye for detail, and the experience to back it up, we want to hear from you!  

So, what will you do?  

This is a creative role within our fully operational in-house studio, made up of 20 talented iKTribe Members. Together, we’re building a brand-first, video-centric creative powerhouse set to rival top agencies and win awards. You’ll help develop creative concepts and collateral that position iKhokha as the go-to brand for small businesses. Beyond impeccable copywriting and conceptual abilities, you’ll bring a genuine interest in entrepreneurial pursuits and mobile innovation, passionately communicating, motivating, and inspiring business owners from all walks of life through simple, impactful messaging.

In addition to the above, you will:

• Creating compelling long and short form copy in accordance with the iKhokha brand tone across a variety of digital and traditional mediums
• Leading and participating in brainstorms as part of the larger team to develop campaign concepts and Always On collateral.  
• The ability to present your ideas to the Creative Director and Head of Marketing.  
• Collaborating with other copywriters, designers and videographers to create on-brand content that engages and converts.
• Delivering quality work timeously within deadlines.  
• Review copy from midweight and junior copywriters and provide feedback to improve the quality output of the work.
• Doing market research and constantly staying abreast on trends and taking.

Qualifications

• Copywriting degree or similar  

Deal Breakers:  

• Minimum 4 years’ proven experience as a Copywriter
• Experience using AI tools & prompt engineering  
• Leadership/mentorship experience  
• Hubspot experience  
• Agency experience highly preferable
• Fluency in both isiZulu and English is essential for this role, as you’ll be connecting with a diverse audience across these languages.

Additional skills: 

• Strong strategic abilities  
• Excellent writing, editing and proofreading skills
• Excellent copywriting skills across integrated campaigns
• Excellent conceptual skills
• Able to present ideas clearly and confidently  
• Passion for creating purpose-driven content that enriches and adds value  
• Critical thinker with problem-solving skills  
• Previous experience in FinTech is advantageous  
• Passionate about entrepreneurship and business

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for. 
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions. 
• Be guided by visionary leadership. 
• Seize the opportunity for study leave.   
• Access to on-demand learning and development. 
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so). 
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.  

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Job Reference Number: 99c-SMC

‍Department: Social Media

‍Industry: Advertising

‍Job Type: Contract

‍Positions Available: 1

‍Salary: Market Related

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A leading full-service communications agency, known for seamlessly delivering impactful solutions with unparalleled retail expertise. From strategy to execution across all media types, 99c is the trusted partner for brands navigating the complexities of advertising and marketing.

Job Description

We are looking for someone who is passionate about social media to join our close-knit team and become a part of delivering quality 360 digital campaigns to be proud of.

From stand-alone social, influencer and content tactical initiatives, to fully integrated 360 digital campaigns - you will be working on some of the biggest, most loved brands in South Africa and beyond.

Role Summary:

The Social Media Coordinator is responsible for the delivery and go live of social media jobs against brand strategy. Core to the role is taking briefs from client and working with internal teams (client service, creative, production, strategy, PR etc.) and external suppliers (media partners) to plan and execute work on social media platforms effectively. You will be mentored and supported by experienced social media managers and leaders. The ideal candidate for this role has a marketing / agency background and has enthusiasm for the retail industry. They would need to have superior presentation and communication skills and proven hands-on experience making use of social media channels. They would also need stay on top of latest social media trends, interpret data and reports, and apply these insights to the client’s campaigns. In summary, they would need to apply their growing expertise in social media to the work we do for our clients.

Responsibilities:

Client Service

• Establish and maintain relationships with clients
• Manage creative briefs, client feedback and delivery of content
• Coordinate with team, update status, manage deliverables and meet expectations
• Set up, manage and conduct client presentations
• Update and manage client contact reports
• When necessary, manage supplier and/or client billings

Content & Channel Planning

• Work closely with client & wider client service team
• Conduct regular research to monitor clients, consumer, competitor, industry, and social landscape/trends activity
• Create and manage clear communication plans for activity across platforms
• Create and direct clients content calendars and social posting schedule with best practice in mind

Content & Channel Administration

• Assist and manage the production process of content on social jobs
• Effective collaboration with creative, paid media and other relevant departments
• Scheduling & deactivation of content across channels
• Ensure effective searchability / tracking / tagging across content
• Manage client’s creative content bible
• Be an advanced user in all tech and tools relevant to your role
• Ad hoc community management when required

Content & Channel Performance Management

• Work closely with Strategy department to ensure effective integration of efforts
• Assist with Channel, Content, Campaign and Health Audits / Reporting
• Assist with Benchmark, Review, Live Listening and ROI Reporting
• Daily performance checks & escalations/recommendations
• Manage Creative Identity of Channel, Content, Templates and Spec sheets

Department Integration:

• Establish and maintain relationships and/or partnerships with key leverage points that affect social media strategy, management and/or implementation. You’ll need to be able to collaborate and partner in any relevant instances. This is including but not limited to:

1. In-House Departments
2. Social Media Platforms
3. Paid Media Agencies and/or Publishers
4. Influencer Management
5. Online Listening & Reputation Management
6. Content Marketing & Production
7. Technology Development (AR, VR or AI)
8. Emerging technology etc.

Job Requirements

Requirements:

Qualifications:

• Relevant degree in advertising, marketing, social media, communication science or equivalent
• Proactive Social Certifications - Intermediary to Advanced
• Advantageous: Google Analytics Academy Certification or other online training for social media platforms / analytics also acceptable

Experience:

• Work experience in Social Media and/or Agency Environment
• Experience in the fundamentals of classical and digital marketing
• Experience with retail brands is beneficial

Technical skills/knowledge:

• Excellent verbal and written communication skills
• Strong analytical and project management skills
• Excellent interpersonal skills
• Public speaking and presentation skills is beneficial
• Highly organised, strong attention to detail, deadline driven, ability to problem solve and confident in a fast-paced environment
• Deep understanding of the various digital and Social Media marketing channels
• Comfortable with MAC, Microsoft Office, and Google products
• Social Media content management platforms (HootSuite, Falcon Social or similar)
• Social Media monitoring platforms (Brandwatch, Brandseye, Simply Measured, Meltwater or similar)
• Understanding and implementation of tracking and/or delivery for paid media campaigns
• Influencer Management & Reporting Platforms (Stellar, Humanz or similar)
• Valid, driver's licence and own transport  

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DESCRIPTION

Are you an experienced Risk Manager in the field of Economic Transformation in South Africa? Have you led and delivered Broad-Based Black Economic Empowerment (B-BBEE) Program(s) for multinationals and/or Johannesburg Stock Exchange listed companies? Are you excited about an opportunity to take actionable steps to drive inclusion, equity and diversity initiatives for a multinational? If these things excite you piques your interest; then the Senior Transformation Manager – B-BBEE for AWS South Africa may be the right opportunity for you!

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We are looking for someone who possesses deep technical skills on the strategic implementation of the B-BBEE legislation, with a specific focus on the information and communications technology and/or financial services sector. Demonstrable B-BBEE consulting experience is highly preferred.
The successful candidate in this role will plan, execute, and deliver work products in multiple formats including frameworks, self-service tools, in-person development activities, and specific consultation based on company’s needs. This candidate’s ability to access and analyse quantitative and qualitative data, assess risks, anticipate and manage bottlenecks, address customer concerns, make necessary trade-offs, and balance the business needs as they implement centralised guidance around the economic transformation program execution is critical. This role requires the ability to be a thought leader, customize solutions for the Amazon South African organization and the unique Amazon culture, educate and influence a team of passionate and engaged leaders, and the ability to translate strategies or prior practices into practical and actionable solutions.

Key job responsibilities

Project Management: Oversee the planning, execution, and delivery of projects, managing resources, timelines, and budgets to ensure successful outcomes.
‍

This will include:‍
o implementation of the set B-BBEE strategy for Amazon Web Services
o implementation of Amazon Web Services’ B-BBEE policy, drafting and implementing annual plans and managing and of the business’ annual B-BBEE audit,
o contributing to the development of the business’ B-BBEE strategy in line with the overall organisational objectives and business planning,
o coordinating monthly and quarterly committee meetings, as well as monitoring B-BBEE Scorecard & Reporting to senior and external stakeholders,
o keeping abreast of changes, developments and inputs in B-BBEE legislation and regulations,
o Coordinating internal audits across all B-BBEE pillars to ensure proactive gap closing and preparation for the annual B-BBEE audit, and
o coordinating and managing annual external B-BBEE audit across all B-BBEE pillars, and
o managing the relationship with the appointed B-BBEE Verification Agency.


About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

Basic Qualifications
 At least 10 years relevant work experience:
 BEE Experience in Consulting
 Demonstrated knowledge and experience in BEE, including DTI Codes of Good Practice,
 Sector Charters, detailed reporting, policy review and verification
 Superior technical expertise in the interpretation and application of BEE legislation, including all elements of the DTI Codes
 Experience with B-BBEE systems analysis and strategy creation

PREFERRED QUALIFICATIONS

Preferred Qualifications
 Relevant business, Masters or Honours degree or, including Bachelor’s Degree in Finance, Accounting and/or Economics
 Personal attributes:
o Drive and motivation,
o Commitment, dedication and pro-active approach,
o Potential for Leadership, organisational, administrative and management skills,
o Excellent analytical and numerical skills, with a focus on problem solving,
o Technically sound with focus on accuracy,
o Numerate with strong attention to detail critical,
o Ability or potential to think strategically,
o Ability or potential to distil complex concepts and issues into simple, well-communicated solutions,
o Ability to research, develop and present key insights, findings and recommendations clearly and concisely,
o Excellent written and verbal communication,
o Ability to manage self with minimal oversight,
o Ability to exercise good judgement to determine when escalation is required relating to matters of conflict, and
o A strong resonance with and personal alignment to the company's vision


Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

About Yoco

Yoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We’re breaking down barriers and unlocking economic opportunities that enable people to thrive.

We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solutions. We believe in uniting different people to solve hard problems together.

Our mission of making society more equal takes a variety of people, with different backgrounds and points of view, so we can keep building solutions that work for and include everyone.

Yoco is growing, and as we grow we have compelling challenges ahead of us.

Growing means we’re enabling more self-employed people and businesses to thrive every day. It also means that ambitious problem-solvers with big ideas are challenged, stimulated and will thrive at Yoco.

We don’t stop pushing, we break things to rebuild, we challenge ourselves and each other. We’re constantly evolving — and we’re doing it fast.

The Opportunity

We are seeking installation engineers to provide the necessary on-premises technical installation & support for our customers. We have developed the best-in-class capabilities across payments, software, hardware and financial services to empower merchants across South Africa and we are looking for extraordinary engineers to take our solutions to the market.

You will be on-the-road, meeting with customers, inspecting their shops, planning and executing installation projects, and training customers on product usage. The ideal candidate is a customer focused problem solver with exceptional communication skills and hands-on technical experience.

Key Responsibilities

• Inspecting customer shops and building installation project plans accordingly
• Installation of Electrical and Network Cables, Networking Infrastructure, besides POS and Payments Hardware and Software at customer premises
• Assisting customers with system troubleshooting (Network, Hardware and Software)
• Telephonic/Email Support and logging of tickets/service calls
• System Pre-Installation testing and QA
• Training clients onsite and offsite on the POS product functionality
• Maintaining customer relationships
  

About you

• 5+ years of experience in POS systems, preferably within the hospitality sector
• Excellent communication (verbal & written) and interpersonal skills
• Own Vehicle & Valid Drivers’ Licence
• Willing to work weekends, overtime & outside of core working hours
• Ability to build and maintain customer relationships
• A problem solver, with a can-do attitude and customer centricity
• Ability to take ownership of projects with self-management
• Ability to work on multiple projects concurrently, while managing client and team expectations
• Ability to work individually and in teams
• Strong understanding of payments and/or hospitality software products is a plus

What we offer

• A dynamic, innovative, and open work environment that celebrates all backgrounds.
• Competitive compensation and benefits package.
• Opportunities for career growth and learning.
• A chance to shape the future of finance with a leader in the African fintech space.

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Company Description

iKhokha is a place where chance takers become change makers.
At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.  As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa. 

Job Description

Ready to shape the future of FinTech through bold, data-driven SEO strategies?  

At iKhokha, we’re seeking an innovative SEO Manager who can supercharge our digital presence and redefine the way customers discover and engage with financial solutions.

So, what will you do? 

• You will play a critical role in driving organic search engine traffic and improving the overall visibility and performance of our digital products.
• You will be responsible for developing and executing effective search engine optimization strategies to maximize our website’s ranking on major search engines and increase organic traffic.

In addition to the above, you will: 

• Develop and implement comprehensive SEO strategies to increase organic search visibility and drive high-quality traffic to our website.
• Optimize website content, including landing pages, blog posts, product descriptions, and other digital assets, to improve search engine rankings and user engagement.
• Define and develop high quality backlinks, as well as continual monitoring and adjusting.  
• Monitor and analyze website performance using SEO tools and analytics platforms to identify areas for improvement and recommend actionable solutions.
• Perform regular website audits to identify technical SEO issues and work closely with the development team to implement necessary fixes.
• Conduct thorough keyword research and analysis to identify opportunities for content optimization and expansion.
• Monitor and report on key SEO performance metrics, such as organic traffic, rankings, conversions, and backlinks, providing insights and recommendations for improvement.
• Conduct competitive analysis to identify gaps and opportunities, and develop strategies to outperform competitors in search engine rankings.
• Collaborate with cross-functional teams, including marketing, social media, and web development, to align SEO initiatives with broader marketing and business objectives.
• Collaborate with content creators, designers, and developers to ensure SEO best practices are incorporated into website development and content creation processes.
• Stay informed about the latest digital marketing trends and technologies, and proactively identify new opportunities to enhance our SEO efforts.
• Stay up to date with the latest SEO trends, algorithm updates, and industry best practices to ensure our SEO strategies are effective and aligned with search engine guidelines.

Qualifications

• Bachelor's degree in marketing, communications, or a related field.  
• Relevant certifications in SEO or digital marketing are advantageous.

Deal Breakers:  Proven experience, 5+ years, as an SEO Manager or similar role, with a successful track record of improving organic search performance and driving tangible results with the following:

• Strong understanding of search engine algorithms, ranking factors, and SEO best practices.
• Proficiency in using SEO tools, such as Google Analytics (certified), Google Search Console, SEMrush, or similar platforms.  
• Solid knowledge of CMS, HTML, CSS, and website development principles, with the ability to identify and resolve technical SEO issues. HubSpot knowledge would be advantageous
• Ability to develop and build out high quality backlinks, measuring and monitoring these.
• Excellent analytical skills, with the ability to interpret data, draw insights, and make data-driven recommendations.
• Strong communication and collaboration skills, with the ability to effectively work with cross-functional teams and stakeholders.

In addition to the above, the following will make you a frontrunner for the role:

• Self-motivated and proactive mindset, with the ability to work independently and prioritize tasks effectively.
• Attention to detail and a strong commitment to delivering high-quality work.
• Ability to adapt to a fast-paced and dynamic environment, with a willingness to continuously learn and improve.
• Business understanding of Financial Services and digital and performance marketing would be advantageous.  

Additional Information

Perks of joining the Tribe? 

• Work in a high-growth company with tangible results you're accountable for.
• Enjoy hybrid, remote, and in office work models.
• Competitive remuneration and benefits, including Medical Aid and Group Risk scheme contributions.
• Be guided by visionary leadership.
• Seize the opportunity for study leave.  
• Access to on-demand learning and development.
• Experience a friendly, collaborative culture with a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
• If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

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